Terms & Conditions

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Welcome to KK Universe. By accessing or using our website and services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

About KK Universe

KK Universe is a platform that connects clients with creative professionals, including but not limited to:

  • Mehndi Artists
  • Makeup Artists
  • Models
  • Fashion Designers
  • Wedding Artists
  • Photographers
  • Videographers
  • Event and Creative Professionals
Services are available across India, subject to artist availability and booking confirmation.

Booking and Payments

  • All bookings are subject to availability.
  • A booking is confirmed only after the required advance payment is received.
  • Clients must provide accurate information during the booking process.
  • Full or remaining payment must be completed as agreed before or on the event date.

Cancellation and Refunds

All cancellations and refunds are governed by our Refund Policy.

By making a booking, you agree to the terms outlined in the Refund Policy available on our website.

Client Responsibilities

The client agrees to:

  • Provide accurate booking details.
  • Ensure timely access to the event venue.
  • Maintain a safe working environment for artists and professionals.
  • Cooperate with service providers during the event or project.
KK Universe shall not be responsible for delays caused by incorrect information or client-related issues.

Artist Availability

While KK Universe makes every effort to ensure the availability of booked professionals, unforeseen circumstances may occasionally arise.

In such cases, KK Universe may:

  • Arrange a suitable replacement.
  • Reschedule the service where possible.
  • Provide a refund as per applicable policies.

Intellectual Property

All content on the website, including logos, text, graphics, images, designs, and branding materials, is the property of KK Universe unless otherwise stated.

Unauthorized copying, reproduction, distribution, or use of any content is strictly prohibited.

Limitation of Liability

KK Universe acts as a service provider and talent booking platform.

To the maximum extent permitted by law:

  • KK Universe shall not be liable for indirect, incidental, special, or consequential damages.
  • Liability shall be limited to the amount paid by the client for the specific booking.

User Conduct

Users must not:

  • Provide false information.
  • Misuse the website or services.
  • Engage in unlawful, abusive, or fraudulent activities.
  • Attempt to disrupt website functionality or security.
KK Universe reserves the right to refuse service or terminate access for violations of these terms.

Force Majeure

KK Universe shall not be held responsible for delays, cancellations, or service interruptions resulting from events beyond reasonable control, including:

  • Natural disasters
  • Floods
  • Earthquakes
  • Government restrictions
  • Pandemics
  • Strikes
  • War or civil disturbances

Changes to Terms

KK Universe reserves the right to modify these Terms & Conditions at any time without prior notice.

Updated terms will be posted on this page with the revised effective date.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of our services shall be subject to the jurisdiction of the competent courts in India.

Contact Us

For questions regarding these Terms & Conditions, please contact:

FAQ

Questions, answered

1.) What are the Terms & Conditions of KK Universe?+
The Terms & Conditions explain the rules, responsibilities, and legal obligations that apply when you access our website, create an account, book services, or use any features provided by KK Universe. By using our platform, you agree to these terms.
2.) Does KK Universe provide services directly?+
No. KK Universe is a platform that connects clients with independent creative professionals such as photographers, videographers, makeup artists, mehndi artists, fashion designers, models, and wedding artists. The services are delivered by independent service providers.
3.) Are bookings subject to artist availability?+
Yes. All bookings are subject to the availability and confirmation of the selected artist or service provider. If an artist is unavailable, we may help you find a suitable alternative..
4.) What payment methods are accepted?+
We accept secure online payments through the payment methods available on our website. Your booking may be confirmed only after successful payment or as per the agreed booking terms.
5.) Can I cancel or modify my booking?+
Yes. Booking cancellations and modifications are subject to our Refund & Cancellation Policy. Refund eligibility depends on the timing of the cancellation and the applicable booking terms.
6.) What are my responsibilities as a customer?+
Customers must provide accurate booking information, make payments on time, communicate respectfully with artists, and comply with all applicable laws and these Terms & Conditions while using the platform.
7.) What happens if an artist cancels the booking?+
If an artist cancels a confirmed booking, KK Universe will make reasonable efforts to arrange a replacement artist. If a suitable replacement cannot be arranged, the matter will be handled according to our Refund & Cancellation Policy.
8.) Is KK Universe responsible for the quality of services?+
KK Universe carefully connects clients with creative professionals, but the actual services are provided by independent artists. While we strive to maintain quality standards, service outcomes may vary depending on the individual service provider.
9.) Can KK Universe update these Terms & Conditions?+
Yes. We may update or revise these Terms & Conditions from time to time. Any changes will become effective once they are published on this page, and continued use of the website indicates your acceptance of the updated terms.
10.) How can I contact KK Universe regarding these Terms?+
If you have any questions regarding our Terms & Conditions, bookings, payments, or legal policies, please contact us through our Contact Us page or email us at Info@kkuniverse.in. Our support team will be happy to assist you.